Shipping and Fees
Who is the shipping carrier for orders requested within Canada?
- Canada Post is our domestic shipping carrier for orders requested within Canada. Please visit the Canada Post website to track your package.
Who is the shipping carrier for orders requested outside of Canada?
- Canada Post and DHL are our international shipping carriers for orders requested outside of Canada. However, local and/or national postal services may be used once the package has imported into the recipient's country. Eg. Canada Post will be used to ship the package to the UK however, Royal Mail may deliver the package to the customer. Please visit the Canada Post or DHL website to track your package if you have a tracking number.
Which countries are subject to international shipping?
- We're currently providing services to US, UK, Ireland, Australia, New Zealand, India and Sri Lanka.
I’ve not received my order. Has my package been misplaced?
- We ensure to take care in the preparation of your order to the moment it is shipped. mi amor is not responsible for any damage or misplacement that occurs post order shipment/fulfilment. This includes;
- items lost, stolen or damaged during shipping
- items lost, stolen or damaged by the courier
- items lost, stolen or damaged by the consumers
Do I need to pay Import taxes and/or duty fees?
- International orders may be subject to import taxes and/or duty fees. Often times the recipient or the order requestor will be the individual charged. Do please contact your local/regional customs office for more details on the fees and charges. mi amor is not responsible for any additional import taxes and/or duty fees imposed to the customer by the government or any third party
What are the conditions to receive free standard shipping?
- Free standard shipping across Canada will apply to all orders over a subtotal of $80
- Free standard international shipping will apply to all orders over a subtotal of $80
- Minimum amount ($80) includes discounts and excludes taxes and shipping fees
- Please note that customers will have the option to pay for alternate shipping methods (eg. tracked/express)
What is Local Delivery?
- We will deliver your order(s) within a 15km radius covering most of the Halton Region for FREE. Local delivery may take up to 1-7 business days. All returns (including refunds and exchanges) must be mailed back to mi amor, following the Returns Policy. The shipping fee for returns will not be covered by mi amor.